Terms of Service

These terms govern your use of our services and website. Please read them carefully.

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using N28's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

N28 provides agentic automation services including:

  • • Simple automation solutions for business processes
  • • Complex AI agents for intelligent decision-making
  • • Enterprise automation solutions and integrations
  • • Consulting and implementation services
  • • Ongoing support and maintenance

3. User Responsibilities

When using our services, you agree to:

  • • Provide accurate and complete information
  • • Use our services only for lawful purposes
  • • Maintain the confidentiality of your account credentials
  • • Comply with all applicable laws and regulations
  • • Not interfere with or disrupt our services
  • • Not attempt to gain unauthorized access to our systems

4. Service Availability

While we strive to maintain high availability, we do not guarantee that our services will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

5. Payment Terms

For paid services:

  • • Payment is due according to the agreed schedule
  • • All fees are non-refundable unless otherwise specified
  • • Late payments may result in service suspension
  • • Prices are subject to change with reasonable notice
  • • You are responsible for all applicable taxes

6. Intellectual Property

All content, features, and functionality of our services are owned by N28 and are protected by copyright, trademark, and other intellectual property laws. You may not:

  • • Copy, modify, or distribute our proprietary content
  • • Reverse engineer our automation solutions
  • • Use our trademarks without permission
  • • Create derivative works based on our services

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, N28 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our services.

9. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your requirements or be error-free.

10. Indemnification

You agree to indemnify and hold harmless N28, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

11. Termination

Either party may terminate the service agreement at any time with reasonable notice. Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@n28.ai

Address: Warsaw, Poland